We use PayPal's secure payment system to accept all major credit and debit cards. All PayPal transactions are subject to the PayPal Privacy Policy. You will receive a PayPal payment receipt straightaway, then, within 48 hours, office@hands-onart will email you confirmation of your activity booking with a Unique ID.  This is a business email & may well be accidentally redirected into your junk/spam folder, please look for it.

Paint & Prosecco Event Booking Terms & Conditions:

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• All pottery items are subject to availability.

• A £12pp deposit to secure your booking - Table for One deposits are deducted from individual bills on the night. If you are booking on behalf of a group: please collect the deposits from your friends in advance, the group balance should be made as one payment at the end of the evening by the group organiser.

• The deposit is considered a cancellation fee and is not refundable: in the case of non-attendance on the booked date, the deposit is not refundable, or transferable to another event, or transferable to another person in the group on the night ( unless they are replacing the missing group member).

• Bookings/Deposit payments can be made in person at the Studio during our opening hours (see calendar), or by Bank Transfer or secure SumUp payment link via text (details on request via email office@hands-onart.co.uk ), or online through our website using PayPal.

• The event runs from 7pm-9pm, we recommend arriving promptly to ensure you have enough time to choose and then paint your item(s). The event will end at 9pm out of respect for our residential neighbours.

• Refreshments: hot chocolate and a wide range of teas and coffees are available for purchase during your visit. If you are bringing "nibbles" they must be small snacks which will fit on the same table you will be seated at for your pottery painting activity, please do not bring sharing party platters. We recommend avoiding greasy snacks - any food substances which transfer from your fingers onto the pottery can have adverse effects on the glaze and ultimately the quality of your fired work. We cannot take responsibility for this.

• Alcohol is permitted to be brought to the premises for adult consumption (adults deemed 21+). However, restrictions apply: eg. MAXIMUM per adult consumption: two glasses of wine/ one bottle between 2 or equivalent eg. two small bottles of beer per adult. This is a Health & Safety matter and also out of respect for other visitors and our residential neighbours. We can provide glasses if requested in advance.

• Hands-on Art will only fire ceramic items purchased from the Hands-on Art Studio and painted with our glazes.

• Your fired pottery will be ready for collection two weeks after your visit - the exact date will be written on your receipt at the end of your visit. It is the responsibility of the group organiser to collect all items belonging to the group and distribute them to the group members.

• We can only keep your items for a maximum of 3 months after your visit, after which time we will assume you no longer want your items and will dispose of them for you.

• Please present your receipt when collecting your fired pottery - this proves these items belong to you.

• We quality check every fired item when it comes out of the kiln, before we pack it ready for you to collect. You are very welcome to unpack your pot(s) in the Studio before taking them home. Unfortunately we cannot be held responsible for any damage that occurs to your pot(s) once they have been taken from the Studio.

• These Terms & Conditions are at the discretion of Hands-on Art Adventures and are subject to change at any point, without notice, to ensure the smooth planning, organisation and running of your booked activity.